Technology

Best POS Systems for IT Services

IT service companies and MSPs need payment solutions for project work, monthly retainers, and hardware resale. The right system handles recurring contracts alongside one-time service calls and equipment purchases.

Common Challenges

Project-based billing
Monthly retainer collection
Hardware sales with service
Time tracking integration
Net terms for businesses
Multi-project invoicing
Deposit collection

Must-Have Features

  • Professional invoicing
  • Recurring billing
  • Product + service sales
  • Customer accounts
  • Deposit handling
  • Basic inventory

Nice-to-Have Features

  • PSA/RMM integration
  • Time tracking sync
  • Project billing
  • Net terms/credit
  • Client portal

Frequently Asked Questions

How do MSPs typically handle monthly billing?

Most MSPs use their PSA software (ConnectWise, Autotask) for contract billing and sync with accounting. For ad-hoc payments and hardware sales, Square invoicing works well alongside PSA billing.

What about net-30 terms for business clients?

Square Invoices supports custom payment terms. For larger operations, consider dedicated B2B invoicing that integrates with your accounting software. Many MSPs use QuickBooks Online for invoicing with card payment links.

Related Industries