Technology

Best POS Systems for Web Development Agencies

Web development agencies need payment solutions for project milestones, monthly retainers, and recurring hosting/maintenance fees. The right system handles varied billing models and integrates with project management tools.

Common Challenges

Project milestone billing
Monthly retainer collection
Hosting and maintenance fees
Scope creep billing
International client payments
Project deposit collection
Time tracking integration

Must-Have Features

  • Professional invoicing
  • Recurring billing
  • Milestone/deposit payments
  • Multi-currency support
  • Client records
  • Payment history

Nice-to-Have Features

  • Project management integration
  • Time tracking sync
  • Client portal
  • Automated invoicing
  • Proposal/contract integration

Frequently Asked Questions

What's the best billing structure for web projects?

Common approach: 50% deposit, 25% at design approval, 25% at launch. For ongoing work, monthly retainers with card on file work best. Square Invoices handles both project and recurring billing well.

How do agencies handle hosting and maintenance billing?

Set up recurring monthly invoices (Square, FreshBooks) for maintenance plans. Include hosting markup in monthly fee or bill separately. Autocharge cards on file to reduce collection friction.

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