Heartland Review

Payment processing and POS for restaurants and retail

4/5

Starting at Custom quote

Pros

✓Local sales and support reps
✓Strong restaurant features
✓Payroll integration available
✓Breach warranty included
✓Established company (Global Payments)

Cons

✗Pricing not transparent
✗Contracts common
✗Can be expensive
✗Sales can be aggressive

Best For

Full-service restaurantsRetail storesBusinesses wanting local supportMulti-location

Pricing

Restaurant

Custom

quote required

Full-service restaurant POS

✓Table management
✓Menu management
✓Kitchen display
✓Online ordering
✓Reporting

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Retail

Custom

quote required

Retail store management

✓Inventory management
✓Customer management
✓Employee management
✓Reporting
✓E-commerce integration

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Frequently Asked Questions

Who owns Heartland?

Heartland is owned by Global Payments, one of the largest payment processors. This provides stability and resources but also means corporate sales approach and less pricing flexibility.

What is Heartland's breach warranty?

Heartland offers a breach warranty that covers certain costs if your business experiences a data breach while using their PCI-compliant services. Details vary by agreement.

Does Heartland have contracts?

Yes, Heartland typically requires contracts, often 3+ years. Equipment may be leased or purchased. Read all terms carefully and negotiate where possible.

How does Heartland compare to Toast?

Toast is more modern and restaurant-focused with transparent pricing. Heartland offers broader services (payroll, more payment options) and local support. Toast is usually recommended for restaurants specifically.

Alternatives

Toast →Spoton →Clover →