Healthcare

Best POS Systems for Mental Health Practices

Mental health practices need discreet payment solutions for session fees, co-pays, and package deals. The right system handles recurring appointments, insurance coordination, and maintains appropriate privacy for sensitive services.

Common Challenges

Session-based billing
Insurance co-pay collection
Sliding scale fees
No-show and cancellation fees
Superbill generation
Privacy-conscious receipts
Telehealth payment integration

Must-Have Features

  • Session billing
  • Recurring payments
  • Card on file
  • Customizable receipts
  • Client records
  • Online payments

Nice-to-Have Features

  • EHR integration
  • Telehealth integration
  • Superbill generation
  • Client portal
  • Automated billing

Frequently Asked Questions

How do therapists handle recurring session payments?

Store client's card on file, charge after each session automatically. Or use session packages—client buys 4-8 sessions upfront at slight discount. Square handles both approaches well.

What about privacy on receipts and statements?

Customize receipt descriptions to be discreet ('Professional Services' vs specific therapy type). Most processors allow custom merchant names. Square and others let you control what appears on client statements.

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