Features/Tipping & Gratuity
Restaurant Features

Tipping & Gratuity

Tipping features help customers add gratuity and help you distribute tips fairly. Smart tip prompts can significantly increase tip amounts.

Why It Matters

  • Increase tip amounts with prompts
  • Simplify tip distribution
  • Track tips for tax reporting
  • Support tip pooling fairly
  • Improve staff compensation

Key Capabilities

Tip Prompts

Suggest tip amounts on screen

Custom Percentages

Set your own tip suggestions

Tip Pooling

Split tips among team members

Tip Reporting

Track tips by employee and shift

Tip Adjust

Add tips after card authorization

Cash Tips

Record cash tips for reporting

Provider Comparison

toast

Best restaurant tipping. Tip pooling, distribution rules, and detailed reporting. Handles complex tip sharing.

Limitations: Restaurant-specific

square

Good tip prompts with customizable percentages. Tip reporting included. Basic pooling.

Limitations: Less sophisticated tip pooling

clover

Solid tipping features. Customizable prompts and tip reporting.

Limitations: Pooling may need apps

lightspeed

Basic tipping in restaurant product. Less focus on gratuity features.

Limitations: Simpler tip management

shopify

Basic tipping available. Not designed for tip-heavy businesses.

Limitations: Minimal tip features

Common Questions

What tip percentages should I suggest?

Common: 18%, 20%, 22% or 15%, 18%, 20%. Higher suggestions yield higher tips. Test what works for your customers. Counter service often uses 15%, 18%, 20%.

Should I use tip pooling?

Depends on your team and local laws. Tip pooling promotes teamwork but can frustrate top performers. Check local regulations—some limit who can be in the pool.

Best For

  • Restaurants
  • Bars
  • Coffee shops
  • Service businesses
  • Salons