Features/Appointment Booking
Service Features

Appointment Booking

Appointment booking lets customers schedule services online. Integrates with your POS for seamless checkout after appointments.

Why It Matters

  • 24/7 booking availability
  • Reduce phone call time
  • Decrease no-shows with reminders
  • Manage staff calendars
  • Seamless payment at checkout

Key Capabilities

Online Booking

Customers book through your website

Calendar View

See all appointments at a glance

Staff Scheduling

Assign appointments to team members

Reminders

SMS and email confirmations

Deposits

Require payment to book

No-Show Protection

Card on file for late cancellations

Provider Comparison

square

Square Appointments is excellent. Free tier available. Online booking, reminders, and POS integration.

Limitations: Advanced features need paid plans

clover

Booking apps available in marketplace. Various options for different needs.

Limitations: Not built-in

lightspeed

Some appointment features but not primary focus. Retail-oriented.

Limitations: Limited booking capabilities

toast

Not designed for appointments. Restaurant-focused POS.

Limitations: Wrong use case

shopify

Booking apps available. Not built-in but integrations exist.

Limitations: Requires third-party app

Common Questions

Square Appointments vs dedicated booking software?

Square Appointments is great for most service businesses—it's free or low-cost with built-in payments. Specialized industries (med spa, fitness) may prefer industry-specific software.

Should I require deposits for bookings?

For high no-show rates or expensive services, yes. Require card on file at minimum. Charge deposit for premium services or first-time customers.

Best For

  • Salons
  • Spas
  • Service businesses
  • Consultants
  • Healthcare