TouchBistro Review
Restaurant POS built by restaurant people
Pros
- ✓Purpose-built for restaurants
- ✓Intuitive iPad interface
- ✓Strong tableside ordering
- ✓Works offline
- ✓Robust menu management
Cons
- ✗Must use their payment processing
- ✗Add-ons increase cost quickly
- ✗No free tier
- ✗Limited retail functionality
Best For
Pricing
Solo
For small restaurants and cafes
- ✓1 license
- ✓Menu management
- ✓Floor plan & table management
- ✓Staff management
- ✓Reporting & analytics
Dual
For growing restaurants
- ✓2 licenses
- ✓Everything in Solo
- ✓Tableside ordering
- ✓Customer-facing display
Team
For larger operations
- ✓5 licenses
- ✓Everything in Dual
- ✓Advanced reporting
- ✓Priority support
Frequently Asked Questions
Is TouchBistro only for restaurants?
Yes, TouchBistro is specifically designed for food service businesses including restaurants, bars, cafes, food trucks, and breweries. It's not suitable for retail.
What are TouchBistro's processing fees?
TouchBistro partners with Chase for payment processing. Rates are typically competitive but require a quote. You must use TouchBistro Payments—third-party processors aren't supported.
Does TouchBistro work offline?
Yes, TouchBistro has strong offline capabilities. The system stores data locally on iPad and syncs when connection returns. Card transactions queue for processing.
What hardware do I need?
TouchBistro runs on iPad (iPad Air, iPad Pro recommended). You'll also need receipt printers, card readers, and optionally KDS screens. Hardware can be purchased through TouchBistro.