E-commerce Integration
E-commerce integration syncs your online store with your physical POS. Unified inventory, orders, and customer data across all channels.
Why It Matters
- •Sell online and in-store from one system
- •Prevent overselling with synced inventory
- •Unified customer view across channels
- •Offer buy online, pickup in store (BOPIS)
- •Manage everything from one dashboard
Key Capabilities
Inventory Sync
Real-time stock updates across all channels
Product Sync
Add products once, sell everywhere
Order Management
Handle online and in-store orders together
BOPIS
Buy online, pickup in store functionality
Unified Reporting
See all sales in one place
Customer Sync
Same customer profile online and offline
Provider Comparison
Best omnichannel. Native e-commerce with POS that truly integrates. One product catalog, unified inventory.
Limitations: Monthly fees for both POS and e-commerce
Square Online integrates well with POS. Free online store option. Good for small business omnichannel.
Limitations: Square Online less powerful than Shopify
eCom platform syncs with retail POS. Good for established retailers adding online.
Limitations: E-commerce is add-on, not native
Online ordering available. Better for restaurants than retail e-commerce.
Limitations: Not a full e-commerce solution
Online ordering for restaurants. Not designed for retail e-commerce.
Limitations: Restaurant-only online features
Common Questions
Should I use my POS's e-commerce or a separate platform?
Integrated is simpler—one inventory, one product catalog. Separate platforms (POS + Shopify/WooCommerce) offer more flexibility but require syncing. For most, integrated is better.
How important is real-time inventory sync?
Very important if you have limited stock. Overselling online damages customer trust. If you have deep inventory, near-real-time (hourly sync) may be acceptable.
Best For
- ✓Retail with online store
- ✓Omnichannel businesses
- ✓BOPIS operations
- ✓Growing retailers