Revel vs Lightspeed
Revel and Lightspeed both serve larger operations on iPad. Revel offers more customization and open APIs for enterprises with specific needs. Lightspeed offers more polish and easier adoption. Both are legitimate enterprise options.
Our Verdict
Lightspeed for most multi-location operations—easier to implement and manage. Revel for enterprises needing deep customization, open API access, or specific integrations Lightspeed doesn't support.
Best for:
Feature Comparison
| Feature | Revel Systems | Lightspeed | Winner |
|---|---|---|---|
| Customization | Extensive | Moderate | Revel Systems |
| Ease of use | Moderate | Good | Lightspeed |
| API/Integrations | Open API, excellent | Good API | Revel Systems |
| Implementation time | Weeks | Days to weeks | Lightspeed |
| Starting price | $99/mo per terminal | $89/mo | Lightspeed |
| Contract terms | 3 years typical | 1-3 years | Lightspeed |
| Processor flexibility | Multiple options | Lightspeed Payments + others | Revel Systems |
| Restaurant features | Excellent | Good (Restaurant product) | Revel Systems |
Revel Systems
Pros
- ✓Highly customizable
- ✓Open API
- ✓Processor flexibility
- ✓Enterprise features
Cons
- ✗Longer implementation
- ✗3-year contracts
- ✗Steeper learning curve
- ✗Higher complexity
Lightspeed
Pros
- ✓More polished UX
- ✓Faster implementation
- ✓Better retail inventory
- ✓More accessible
Cons
- ✗Less customizable
- ✗API less open
- ✗Less enterprise flexibility
In-Depth Analysis
Customization Reality
Revel lets you configure nearly everything—workflows, receipts, integrations, custom fields. Lightspeed has guardrails that make it easier to use but limit flexibility. If your operations are unique, Revel adapts. If you can work within Lightspeed's model, it's easier.
Implementation Investment
Revel implementations are projects—discovery calls, configuration phases, training programs. Lightspeed implementations are faster and more self-service. If you have IT resources and time, Revel's customization pays off. If you want to move quickly, Lightspeed.
The API Question
Revel's open API supports deep custom integrations—essential for enterprises with proprietary systems. Lightspeed's API is good but more restricted. If you're building custom integrations, Revel's architecture is more accommodating.
Frequently Asked Questions
Which is better for retail vs restaurants?
Lightspeed has separate Retail and Restaurant products, both excellent. Revel handles both but requires more configuration. For pure retail, Lightspeed Retail is probably easier. For restaurants, both work—Revel offers more customization.
Can I avoid 3-year contracts?
Negotiate. Both companies will deal on contract length, especially for larger deployments. Don't accept the first term offered. 1-2 year terms are achievable with negotiation.